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  1. dCS Support
  2. FAQs
  3. General FAQs

General FAQs

Answers to the most commonly asked questions.

  • How do I determine the software versions on my dCS device?
  • Why is the Network Bridge outputting low rates only?
  • Will MQA be available on Scarlatti, Paganini, Puccini, Debussy and the Classic range?
  • Why do the displays of my Vivaldi units refresh themselves every 10 to 20 seconds?
  • What are the final software issues for the Classic range?
  • Is there any new software for my Classic stack to add the new DSD interfaces?
  • If I am upgrading from Scarlatti to Vivaldi which unit should I upgrade first?
  • Do I need to have the full 4-box Vivaldi system?
  • Can my Network Bridge playback 16-bit files bit perfectly?
  • Serial Connection issues between Vivaldi DAC and Upsampler
  • The unit loses its settings at power down
  • Which dCS products support MQA?
  • Which version of DoP is supported by your products?
  • My dCS product cannot play DSD files
  • My Pronto / Nevo remote only works when it is on the charging cradle
  • My dCS USB Class 2 product will not work with Windows XP
  • Can I play DSD/128 files on my dCS system?
  • What cables does dCS reccomend?
  • The Sleep and OFF buttons on my dCS remote do not work
  • My new dCS remote did not work on receipt
  • How can I turn off the Filter in the DAC or Upsampler?
  • Which Filter settings do you recommend?
  • Can I rename the DAC and Upsampler inputs to something more useful?
  • Can I use a Linux PC or a Linux-based server with your USB products?
  • Can I upgrade the hardware in my dCS products to the latest version?
  • Do your USB interfaces work with all versions of MacOS?
  • After changing the Puccini Player's Source from S/PDIF to Disc, why is there no sound from the Player?
  • Why does the Filter setting change when I change input?
  • What is an SDIF-2 interface?
  • What are Toslink and ST interfaces?
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